The Outlaw ruins X-mas


So my little brother wanted an AV receiver for X-mas, and I'm doing well so I figure OK, I'll order one from Outlaw Audio and he'll be set.

Ordered 12/7. then, nothing.

1 wk later 12/13, they phoned me and tell me they cannot have a ship-to address different than a bill-to address. so once that's updated, I expect prompt shipment.

nope.

phone'd them today, and they still haven't shipped. so, there's no way that the unit that I ordered on 12/7 will arrive on time, unless I want to spend $100 on 2-day air.

that's what you call Poor Customer Service. and lets not forget the fact that I'm screwed on getting my brother a gift now.

just thought you should know. i'd personally trust A-gon members w/ good feedback selling used more than that company selling new.

rhyno
128x128rhyno

Showing 1 response by prpixel

I think that requiring that the ship to address be registered with the CC Company is a good idea. It's another layer of protection between you and a potential credit card thief. A few months ago, someone used my CC to purchase a 50" plasma from target.com. If I had not received a confirmation email from Target, I would not have known until I got my statement. It was being shipped to an address different than the billing address.