Just had an unpleasant encounter with The Music Room. Purchased a pair of Q acoustics M20 speakers from them which turned out not to work out in my room. Used all original packaging and shipping materials to ship back to them. Paid for and insured the shipping back to them. The refund however was foremost $40 short. There was no explanation given.
Thank goodness this was a very inexpensive price to pay. But if this is the experience of others, then how can the ratings on this particular company be so good?