THE LITTLE BLACK BOX, 399.00 ABSOLUTLY NUTS

Hey Will, you can still give us a buzz and talk to us :) you will more than likely get me instead of my dad, unless you happen to catch him on a Tuesday or Thursday.  We do support and direct dealers through our dealership first but are happy to jump in directly when we get the sense that you aren't getting the appropriate dealer support.  It is always a tough balance.  If you want to talk gimbal arms or XLR junction boxes give me a buzz and we can kick it all around.  732-583-6895.

The dealers aren't talking about it too much yet, but we do have a gimbal option now :)  Totally agree, the uni-pivot can be a pain to deal with and we have been long overdue for having a gimbal option.

Regarding the price of the box, we always try to do the best we can to keep the costs down/fair while still being able to keep the doors open and the lights on.  The XLR junction box is a low volume item as well using the Nordost wire (the cost of wire is a whole forum thread in of itself), and the parts are sourced in the USA.  A lot of it is because of the low volume and additional cost of the components.  Our standard RCA is $200 with standard wire and $300 with Nordost.  Hope that helps on the insight of the pricing.

Hey @autospec  we have all the XLR junction box orders filled, if I can make my best guess on which dealer you are working with on this I believe they are closed this week for the holidays.  You should have the box next week :)  If not feel free to fire me an email and confirm who your dealer is and I can try to give you better insight on where it is at.  Hope all had a Happy Turkey day!

-MW  

My original post:

Hey Will, we certainly do care about you :) As I mentioned before feel free to give me a buzz at the office, 732-583-6895. But also I gave the guys at Dedicated Audio a shout to make sure they get back to you so you have an update. They were closed for the holidays last week. As a small company we support, rely, and sell through our dealers first since dealers, especially brick and mortar, are the front line defense.  

MW

I deleted it because Dedicated Audio reached back out to me and will be handling this directly.  Accordingly they already electronically sent out a tracking number for the unit.  This is rough on my part because I'm trying to help without stepping on anyone's toes.  Again, our number is posted here and in a previous post from last week (and our site) so Will and anyone else is always welcome to call me directly to talk it out :)

Hey Will, just sent you an email.  I can't speak to your experience with our dealer but in the end we always try to help everyone out.  Let's all take a breath, get you that box, and all get back to enjoying our music :)