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The Cable Company advice?

Anyone have experience (good/bad/meh) with consultation advice from The Cable Company?

I asked for a recommendation for 8’ speaker cables from a $20k integrated to $35k speakers. Their reply was a long pitch about their lending library. When I asked for a specific recommendation they suggested a $750 pair of cables. When I replied that my budget was $2,500 to $5k with some specifics about air, soundstage, bass clarity, etc. they suggested one step up the line to a $1,500 pair.

Considering all the high priced cables they offer I was surprised and a little skeptical. 
 

Does anyone have experience with them to share?

tcbrinkley

Showing 1 response by mulveling

mulveling's avatar
mulveling
2,243 posts
 

I bought a few items from TCC a few years back. Nothing extravagant, but 500 - 1000 a pop. As a customer, I'm easy as: "here's what I want, please take my money". Nontheless, my assigned salesperson seemed to lose interest and fell off at some point, and I gave up. 

Similar happened to me on ElusiveDisc - a couple years back I couldn't get a callback on a tonearm I wanted to purchase, to save my life. MusicDirect has done OK by me but other people have had issues, and again - what am I getting for paying full MSRP?

Anyways, I hate our online audio retailers. You pay MSRP (or very near it) and get no value add. With my local dealder, I built a relationship over years and got true benefits: real discounts, access to loaners, real service & support, etc. 

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