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The Audio Doctor makes a house call

I would like to contribute  to the discussion about Dave, the “Audio Doctor.”   I live in California but, after many phone conversations and texts where he provided advice about my system with no promise of any return, we decided a trip here from New Jersey would be worthwhile and worked out an arrangement.  Dave brought a lot of accessories for me to audition. First, we repositioned my speakers (KEF Reference 5s), which really improved the sound.  We tried a DAC (Aqua) to compare with my current Auralic Vega (first generation), wireworld interconnects and several other things.  I already had purchased an Innuous Zenith server from Dave and we set that up.  Dave was very enthusiastic about my speakers (which he sells but I already had purchased elsewhere) and my electronics (Audio Research amp, pre amp, phono stage) and never suggested buying new ones.   

At no point did I feel he was pressuring me or trying to sell me something just to make a sale.  My system is definitely sounding better now and I may move ahead with some other improvements he recommended. Of course, Dave is in the audio business and makes his livelihood that way but I think he was genuinely interested in helping me get better sound.  I know that some have objected to him and other dealers posting on this board.  Personally, I have found  his postings very helpful.  Those who don’t can always skip over them—no one is forcing you to read anything.  

Finally, I met Dave for the first time when he came here and have no connection other than as a recent customer.  
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hifiman5's avatar
hifiman5
1,825 posts
 
Audiotroy does make some valid points in their posts.  But... their participation here in a debate over their posts hurts them as it injects a negativism toward them by their attacks on their detractors.  

One rule I never break is to buy from a dealer who just told me how bad parts of my system are and how he will "fix" them with his "superior" gear.  Very off-putting to me.  Not accusing, just opining.

I hope Audiotroy will be cautious about their posts here so it doesn't damage their reputation and their business.  I have NO brick and mortar stores around so I wish them well.  I wish I had local  audio emporiums to visit!
stebrn's avatar
stebrn
11 posts
 
Jones, you are part of the problem. You owe me $10. I doubt that you wlll pay.  Grow up. WC..please stop this silly bickering.   Something is wrong when a plea for civility and constructive, adult behavior still draws critical responses. I’ve about had it with the juvenile, negative attitudes on this board.  I am an amateur audiophile who is trying to learn end enjoy. Both are in short supply on this thread.  
audiotroy's avatar
audiotroy
3,620 posts
 
Happy thanksgiving to Brownsf, we really appreciate your nice comments and we are delighted that you are enjoying your new server and retuned speakers. 

For those that think we are promoting just our products, have a happy Thanksgiving to all even our detractors. 

We should all be happy that we here on the forums  all have the opportunity to enjoy such a wonderful hobby and can all be passionate about music and equipment. 

Dave and Troy
Audio Doctor NJ
roxy1927
120 posts
 
A very good point has been made. What if all dealers did what Audio Troy is doing? Once you see one of their posts you know a thread will be twice as long as it should be. Like this one. If we had dozens of audiotroys… can you imagine?

As one customer speaks highly of their service the professional thing do have done was to stay clear of the discussion and allow customers and readers to discuss it amongst themselves. 

Self praise is no recommendation. Allow your customers to speak for you.
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