Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
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Showing 2 responses by oblgny

David Wasserman of Stereo Exchange in NYC demonstrated his commitment to keeping a customer when he assisted me with a problem I had with my brand new McIntosh MC275 Mark VI amplifier.  

Nothing more than a bad tube, but McIntosh customer support/service treated me as though I were an inconvenience.  This will be the last piece of McIntosh equipment I will own. Stereo Exchange will sell me my next amplifier.  Soon!
jafant...

I think you ought to visit Stereo Exchange in NYC - perhaps the last store on earth you can "just walk into" without an appointment.  Besides,  it's in a cool part of town, too.