Tell us your worst audio dealer or mfr. experience.


Please tell us the worst experience you've had with a Dealer, Manufacturer or both and what actions were needed and what the outcome was.
I'm sure there are many interesting horror stories.
Interested to hear all.
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Showing 2 responses by knghifi

I don't want to get started on Tim Paravincini, but I needed
a replacement part and his personal behavior (not the amp) caused me to fix it and dump it because I didn't ever want anything in my system that reminded me of his incredible
behavior over a simple broken part for one of his amps.
I hear ya! In this cottage industry, I dump anything if not happy with the company.

I'm a big fan of EAR and glad never had to deal with Tim Paravincini directly.
Years ago I was shopping speakers for my sister and her husband. I called Fidelis AV in NH on a pair of used speakers for info and schedule an audition. The salesman said speakers are boxed, he doesn't want to take them and set them up for an audition. Then said internet buyers don't need to audition before purchase so why do need to? If they don't sell in 3 or 4 weeks, then I'll take them out for you. I was SHOCKED!

Fidelis AV has moved several times in NH since so not sure if the salesman still works there.

Recently I decided to replace all my PCs and emailed 2 local BM (MA and NH) for Shunyata Sigma/Alpha to demo. They never replied and loss out on $15K+ of sales. No plans in trying to support local BM any longer.