"I had emailed Tekton about a week ago about some product information and still have not heard back. Customer service is pretty important to me especially if I can't buy locally..."
I found Tekton to be very responsive via phone calls. I had made a couple of calls, having to leave voicemails, and the calls were always returned either by Eric or his assistant. They were courteous and answered all my questions, never tried to upsell me. So today I ordered a pair of Electrons. They were upfront and telling me it would be a couple weeks before I receive them, so no surprises there. I'm really pumped to hear these!
I found Tekton to be very responsive via phone calls. I had made a couple of calls, having to leave voicemails, and the calls were always returned either by Eric or his assistant. They were courteous and answered all my questions, never tried to upsell me. So today I ordered a pair of Electrons. They were upfront and telling me it would be a couple weeks before I receive them, so no surprises there. I'm really pumped to hear these!