I had a rather unique experience with a recent order of a power supply from Teddy Pardo. I placed my order online, and more or less instantaneously received email confirmation of the order. Two or three days went by that I didn't hear anything, and when I went to the website I received some strange critical error message. I sent an email asking if everything was okay, and I received a response within a few hours assuring me that all was well and they had just had a minor glitch on their website. A few hours after that I received shipping confirmation via FedEx. I swear, I am not exaggerating for the sake of effect, but my item arrived the very next day from Israel. I was absolutely astonished that a package would make it from Israel to California with no special prior arrangements, in one day. In this day and age of supply chain issues and delays in just about everything, I was elated at the outcome. BTW, I am delighted with the product, and very happy to have purchased it.
Teddy Pardo delays?
Is anyone else having what seems to be issues with ordering from Teddy Pardo?
I placed an order on 29 Nov, and it still has not shipped.
The most recent excuses have been that FedEx have been having issues processing the shipment, or in picking up the shipment - it has now been more than a week of just waiting for FedEx to pickup the package - and I was originally told it was shipping on 15 Dec, after asking a number of times.
Communication has been slow and spotty, it often takes a few emails to get a short response, that does not answer all my questions nor provide much information.
Is anyone else experiencing problems like this?
Should I be cancelling my order, or contacting my credit card provider?