I remember going to Audio Classics when I was like 17. At the time I was into cd’s mostly and had started buying records because they were cheaper than CD’s. I wasn't ready to purchase, but I had a budding interest in improving my Denon and Design Acoustics Technics direct drive system. They were very unfriendly and it left enough of a mark that I have never gone into a brick and mortar store since. I buy used gear happily. I am even tentative to this day to go back. 20+ years later. It was pretty horrible. I know it is a respected shop, and I am missing out, but it’s just the way things unfolded.