Stereophile


Has anyone else been having problems with receiving their subscription from Stereophile? 2 out of the last 3 months mine has not arrived, thus, forcing me to either wait for a month and have them send me another one or buy it at a news stand and receive credit.

It use to be that at least 1 time a year I would miss an issue. However, lately it more like 3 times a year. All of the other publications I receive are on time, which would include other desirable audio rags. Stereophile seems to think it is a mail delivery problem but I doubt it.

To there credit they have always complemented me with 2-3 issues for each one I purchased. Although, due to the increased inconsistancies I'm getting a little frustrated. Therefore, I'm trying to see if others are experiencing the same problems.

Thanks for your feedback!
ramstl

Showing 2 responses by trelja

During my periods of subscribing, Stereophile has not been the type of publication to set your calendar by. Doesn't seem that it will happen in the future either. Sometimes it comes early, sometimes late. Sometimes really late. Once or twice, it didn't come at all. Believe it or not, I once called about a late issue, and found out there was no record of me as a subscriber. Thank God the records of my "subscription" turned up "somewhere else". My only recent complaint is that my March issue arrived so beat up that it was in worse condition than most of the magazines I have from the 1960's. On the plus side, I have about 6 more months of subscription because of me calling when I do have a problem. I incorrectly figured that one of the positives of Petersen's stewardship was better magazine delivery.
Theduke call them again, and explain the circumstances(make sure they understand). You should be able to get three extra months from them. Push a little if they don't offer it. From what I remember, March was a lousy issue anyway. Is it me, or does the month before(March/September) the "Recommended Components" issue always leave a lot to be desired?