Stereophile


Has anyone else been having problems with receiving their subscription from Stereophile? 2 out of the last 3 months mine has not arrived, thus, forcing me to either wait for a month and have them send me another one or buy it at a news stand and receive credit.

It use to be that at least 1 time a year I would miss an issue. However, lately it more like 3 times a year. All of the other publications I receive are on time, which would include other desirable audio rags. Stereophile seems to think it is a mail delivery problem but I doubt it.

To there credit they have always complemented me with 2-3 issues for each one I purchased. Although, due to the increased inconsistancies I'm getting a little frustrated. Therefore, I'm trying to see if others are experiencing the same problems.

Thanks for your feedback!
ramstl

Showing 2 responses by stereokarter

I've been a Sterophile subscriber since 1994 and have endured numerous problems (though some of them are Canadian oriented). Yes, Customer Service has always attempted to put things right, and they mostly succeed....but the DAMAGE IS ALREADY DONE! Lately, the magazine is just not worth it, I have concluded, and will now spend my money on ULTIMATE AUDIO!
P.S. UHF Magazine out of Montreal is the only honest & real high-end journal out there!.
Colm