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  3. 1020226805

Stay away from UPS. Never use UPS.

This is an edited mail to a seller on how UPS screwed up a LP that I was search for many months.

Hi, UPS left the DCC record at my front door. And I was speechless. Tears almost came to my eyes .... because I finally found it and UPS just wrecked it. I did wish the record was packed better but I don't know what they did to wreck my LP like this. They bent the package and the record inside. I still am very angry by this handling because I have wanted this record. It's useless now because my VPI Aries can't track this would-have-been beautiful record. Man, what a criminals these UPS guys are. This is the 3rd time that they screwed me up like this.

I hope that I can get the refund from the seller. After all, the package could have been better, i.e., a lot more padding than a piece of carton to pad.

Still am furious
cuonghuutran

Showing 1 response by cuonghuutran

cuonghuutran OP
25 posts
 
Your information on UPS 8ft drops and boxes crashing down corner first is very illuminating. It explains why the LP package ended up looking like a "V". The seller did use a hard carton box sold by Unlimited Bags for shipping. He is nice and going after UPS to refund me.

I was told that USPS does not have many heavy packages going through their system. Therefore the light packages are much less likely to get damaged. I have bought many LPs over the net. Some sellers packaged their LPs much flimpsier than this seller. They just used a free USPS envelop, not even a box, and amazingly the LPs survived. These sellers are *not* LP lovers for sure :-(.
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