2. misc-audio
  3. 1020226805

Stay away from UPS. Never use UPS.

This is an edited mail to a seller on how UPS screwed up a LP that I was search for many months.

Hi, UPS left the DCC record at my front door. And I was speechless. Tears almost came to my eyes .... because I finally found it and UPS just wrecked it. I did wish the record was packed better but I don't know what they did to wreck my LP like this. They bent the package and the record inside. I still am very angry by this handling because I have wanted this record. It's useless now because my VPI Aries can't track this would-have-been beautiful record. Man, what a criminals these UPS guys are. This is the 3rd time that they screwed me up like this.

I hope that I can get the refund from the seller. After all, the package could have been better, i.e., a lot more padding than a piece of carton to pad.

Still am furious
cuonghuutran

Showing 1 response by avideo

avideo
222 posts
 
I do agree with many of the above posts regarding proper
packaging. I'm the owner of a 12+ year old video editing
and media duplication company. Over the years I 've received
and shipped well over a thousand packages with UPS alone -
not to mention other shippers such as FedEx and Airborne.
While UPS does screw up with their package handling at
times - I find that the main reason I get any item in
damaged conditon is a result of flimsy packaging. If any-
thing, I try to over-pack everything I ship - so the
receiving end gets their items okay.
I recently received a heavy McIntosh Amp that was shipped
to my location in Portland,OR from southern California. The
amp was shipped in the correct McIntosh double shipping
carton (and I think Mac does about the best job in the
audio industry with packaging!); and arrived in superb
condition. Even the outer carton was in near-perfect condition. I feel this was largely due to the fact that the
package weighed well over 90 lbs. - and was thus not easy
to lift or throw around.
However, in the case of lighter items - I think that
you will have to pack things very well; given the fact
that your package may be tossed around in shipping. So if
you have items below say 50 lbs.; better pack it very well!
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