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Stanalog - Still in business ?

Dear audiofriends!
Does anyone know if Stans homepage still active. After ordering a motor (17th october) for my beloved Well Tempered Classic-turntable I recieved a mail telling me "This e-mail is to confirm the reciept of your recent order from Stanalog"
Paid by credit card and money was drawn from my account.
But no motor and no reply from several e-mails I wrote.
Tried to reach him by phone, no ansver.
What the heck is going on !!
How can I reach this guy, please tell me if anyone of you know.
Got a new AirTight PC-1 cartridge and Merlin VSM speakers, was really looking forward ..........
I´m very dissapointed and upset, I love this turntable.

Kindly Regards:
Clabe
e-mail:claes-goran.berg@vgregion.se
clabe

Showing 1 response by golden_ears

golden_ears
224 posts
 
Good service and communication seem to be the exception there, not the rule.
I also have been trying to buy something there recently. I got one email reply after a couple of weeks to acknowldege my request....then nothing!! He has my phone number and email, bit apparently doesn;t want my money.
I'm moving-on to something else.

Oh, and Sugden in the UK (allegedly distributed in the USA by Stanalog) is no better. I sent them an inquiry over a month ago and got no acknowledgement at all!!!
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