Spam Prevention

In the past few weeks the forums have been targeted by a ring of spambots. As frustrating as it was for our Forum users, know that it was equally as frustrating for us. We appreciate every user who reported Discussions or wrote into Support to alert us. We have implemented several safeguards along with real-time machine learning to monitor for fraudulent users. We are now able to be more efficient at banning spam accounts before they abuse the forums, and even preemptively ban associated accounts to mitigate any further nefarious attempts. The spam issue appears to be under control, but we will continue to monitor closely. Thank you for your patience.