Soundsmith's turnaround time?

Thanks Peter. Your time is very valuable and i would not want you to spend additional time on cartridges that are not repairable. Those 2 cartridges were actually sent from Canada not England. I was not aware of the problem you have encountered with UPS on duties. There should be no duties between Canada and the USA under The North American Free Trade Agreement. I can understand duties if they had come to you from England. I am somewhat puzzled by this.

Whatever time you have invested in those 2 cartridges is valuable to you and me and i will pay for your time whether they are repairable or not. I do not expect you to do all this investigative work for free and no one should. Just let me know how much i owe you.

Note: Those 2 cartridges had been purchased "used" here on Audiogon as i did not have the means to purchase new. Never again will i do this. Live and learn!!!
Thanks again......

Update, today is Sunday and Peter called me at home around noon. I had left a message Saturday to call me but he had a charity tuner/turntable set up day. He did send me an email though.

Long story short, he explained in length the challenges he's had with the 2 cartridges i have sent him. Badly damaged and flawed right from the manufacturer (one of them). We have agreed on a couple of options for both and he will proceed. Should hear back from him in a week or so.

I insisted that i wanted to pay for his time in the event that both can not get repaired. He insisted that per his policy, if he fails during the repair process, nothing is charged to the customer but appreciated the fact that i wanted to pay him. I think i will still send him a check if all fails. The guy is behind the microscope on a Sunday afternoon. WOW!!!!