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Sony HAP-Z1ES + MacBookPro

Love my HAP-Z1ES.  Used it to feed analog into my pre-amp; now using its digital USB output to feed my Devialet 200.  Truly happy with it.
Alas: this week, with my latest MacBookPro software upgrade (MacOS 11.3.1, an update to Big Sur) I can no longer transfer files (using the HAP Music Transfer app) from the laptop to the Sony.  I get error messages, either "Some files are failed in transferring. Please check the transferred file list." or "Transfer cannot start because the device has not been ready for it."  (I've never gotten either of these before.) 

I pinged Sony via Twitter but don't really expect an answer.

Everything else (playing existing files; using the HAP app on my phone as a remote) works fine.

Thanks in advance for any Audiogoner who has advice, diagnostics, workaround.
Ag insider logo xs@2xhrodman

Showing 2 responses by rotten1

rotten1
3 posts
 
hrodman
Thanks for passing the tip along.  It works!  I mindlessly updated to Big Sur & I had Catalina flashbacks of a couple of years ago when I tried transferring files this afternoon.
Sony does what Sony does.  Produces a great product but let it die on the vine after a few years. 

Thanks again! 
rotten1
3 posts
 
Has anyone updated to MacOS 11.5.1 yet?  I can't get the HAP music transfer app to work since this latest update.  I contacted Sony a couple of weeks ago & they weren't aware of the problem.  They just referred to the 11.3.1 fix but after being on the phone with a very helpful Sony ES support person, he said he'd alert the powers that be but nothing's happened so far.  

It's so frustrating.  I love the HAP-Z1ES but Sony is just so notorious for letting things die on the vine.  This piece is just a bit too pricey & enjoyable to let them off the hook.  Like I told the support guy, I can't keep my computer at an older OS just for the HAP.  This latest update was supposedly a necessary security update.  

I had to raise hell them them for weeks before they updated the APP for Catalina.  It looks like I'll have to do it again.   
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