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Sony HAP-Z1ES + MacBookPro

Love my HAP-Z1ES.  Used it to feed analog into my pre-amp; now using its digital USB output to feed my Devialet 200.  Truly happy with it.
Alas: this week, with my latest MacBookPro software upgrade (MacOS 11.3.1, an update to Big Sur) I can no longer transfer files (using the HAP Music Transfer app) from the laptop to the Sony.  I get error messages, either "Some files are failed in transferring. Please check the transferred file list." or "Transfer cannot start because the device has not been ready for it."  (I've never gotten either of these before.) 

I pinged Sony via Twitter but don't really expect an answer.

Everything else (playing existing files; using the HAP app on my phone as a remote) works fine.

Thanks in advance for any Audiogoner who has advice, diagnostics, workaround.
Ag insider logo xs@2xhrodman

Showing 11 responses by hrodman

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hrodman OP
14 posts
 
Thank you, all.  Have been corresponding with Sony support.  I might try drag-and-drop, though does that mean that Gracenote rather than yours truly supplies the artwork and metadata? 

For whatever reasons I'm seeing this as a Sony problem, not an Apple problem — perhaps because I've been struggling with an HP printer that always seems one or two versions behind the latest MacOS update ;)

Regardless: I've been listening to wonderful music on a good rig, and that's made all the difference during the pandemic.  Don't want to lose sight of that.
Continuing thanks,
   Howard.
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hrodman OP
14 posts
 
Thanks!

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hrodman OP
14 posts
 
Haven't tried drag-and-drop yet; will report back when I do.  Thanks, kent_monkey!
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hrodman OP
14 posts
 
I can't drag-and-drop either.  While the HAP-Z1ES shows up on my network, it won't connect in any meaningful way. 

My wife's laptop runs MacOS Catalina and both HAP Music Transfer and drag-and-drop work fine.

Unless there's something I'm not seeing, Sony has yet to update their software to take the Big Sur changes into account. 

It remains to be seen whether they will.
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hrodman OP
14 posts
 
I spoke with Sony's ES division this morning.  They said they were aware of the issue; that a security patch associated with an update to Big Sur is what broke the connectivity between the MacOS and the HAP-Z1ES; and that as soon as they can isolate the specific problem, they will work on and issue a firmware update to the HAP-Z1ES and/or a software update to the Mac HAP Music Transfer App.No sense of when that will be, other than they are on the case.
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hrodman OP
14 posts
 
With you on that, Nikonnick!
First one to hear of an update tells the rest of us, ok?
Thanks,
    Howard.
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hrodman OP
14 posts
 
The ES line was rumored to have hellaciously long hold times, but I got through in under two minutes.
I wonder if they're going to wait for MacOS Monterrey, which will be released this fall, in case Monterrey introduces further incompatibilities.
Will post whatever I hear.
Thanks, H.
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hrodman OP
14 posts
 
From the Sony ES unit, here's a workaround:

#1, on your HAP-Z1ES unit, press the Power and Home buttons simultaneously.

#2, select change SMB address, dial to select SMB version 1.0.

#3, scroll down and select Restart.

#4, power unit on and then start the HAP Music Transfer app on your Mac computer.

#5, be aware that file transfers will now take longer.

#6, watch the Sony HAP-Z1ES support page for an update in the next few weeks.

Do note:

The transfer was a bit slower but not much slower than usual - 5+ minutes for ~700mb

*The unit should be off when you first start the steps outlined in JDAWG's post. And you should release the Power & Home button when you see the SONY come up. If you hold it too long it'll just power up and power down.

*The workaround seems to continue working after you power down, so, at least in my case, I didn't need to repeat these steps each time I wanted to transfer after turning the unit on.

(With large thanks to Shawn of Sony ES, and the various discussants in the Sony Community HAP-Z1ES thread, notably JDAWG and User1623339705956324586. 
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hrodman OP
14 posts
 
That'd be grand.  The current software does include Spotify, but (to these ears) at very low-res indeed.
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hrodman OP
14 posts
 
I've been sticking with Big Sur 11.3.1 despite my machine urging me at all hours of the day or night to upgrade to 11.6.

Anyone other than audioli1, above, have any experience with HAP-Z1ES <—> MacOS 11.6?
Thanks in advance.
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hrodman OP
14 posts
 

Or HAP-Z1ES and MAcOS 12 (Monterey)?

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