My experience with Sonic Frontiers has been pretty good. I'll say up front that I think they make superb gear that represents a good value. I also think their service has gotten much better. I currently have a CD player in for repair there. I called a few days ago to find that they had fixed the problem and were testing it. Replacement of the faulty part was covered under warranty at no charge. Nick told me that they would be shipping it back to me next week. Support after the sale is important to me and Sonic Frontiers has always come through to my satisfaction.
Sonic Frontiers Tech Support is Great
The friendly gentleman Nick Spent 15 minutes on the phone with me discussing a minor adjustment on my SFCD-1 CD Player, & Tube selection etc. today. He is great very knowledgable , Patient & helpful. He was also kind enough to send me some screws for the case at no charge. A very nice company to deal with!