Maybe, over the phone? I haven't had luck using their "TECH SUPPORT" via e-mail. I fixed the problem myself, and it is been a one week already, no replay. Big minus in my book!
Sonic Frontiers Tech Support is Great
The friendly gentleman Nick Spent 15 minutes on the phone with me discussing a minor adjustment on my SFCD-1 CD Player, & Tube selection etc. today. He is great very knowledgable , Patient & helpful. He was also kind enough to send me some screws for the case at no charge. A very nice company to deal with!