I purchased a mint Audio Research CD player a couple years ago which arrived exactly as advertised. It is still performing as they advertised. The packing and shipping was without a problem which I can not say about other experiences. The price was about average for the item I purchased.
I would absolutely buy from them again based on the quality of their service and the honesty of their assessment of the unit.
There are a bunch of negative comments here which is no surprise for any internet based forum. Seems lately that people cannot turn on a computer without trashing some person, idea or business. It is the nature of the current state of peoples behavior which completely removes any credibility related to their negativity.