Simplifi Audio


Anyone had experience ordering from Simplifi Audio of San Diego? I ordered and paid for a DSpeaker Dual Core from them over a month ago and cannot get any response from Tim Ryan, the owner of Simplifi. The Dual Core is supposed to ship within 1 month, guaranteed. I have called him and left 2 voice mail messages and sent emails and get nothing except the announcement on the voicemail that says "I am out of range," whatever that means. This has left a very bad impression on me. What is your experience with Tim Ryan and Simplifi Audio?
foster_9

Showing 4 responses by foster_9

This issue was resolved since I heard from Tim Ryan today. He has been at the Munich Audio show. His phone coverage did not operate there so, he has not returned calls. The Dual Core has been backordered and that has been resolved and units will ship the week of June 3rd. So all is well.
Jocelyndrolet, I am waiting for my Dual Core to be shipped. I was told 8 days ago in a phone conversation with Tim it would ship on June 5th. I am a bit edgy however after the initial lack of communication, and difficulty getting responses. Really, communication would help a lot from Tim.

Rodge, yes Tim is basically a one man operation, but since he is, his communication with his customers should be of even higher importance, because of delays. What's wrong with spending an hour each day answering emails or emptying your voicemail? All Tim needs to do is keep customers who are waiting for the Dual Core up to date and that would help to calm the waters. I will update this thread on June 5th when my unit is supposed to ship.
Rodge, I will be sure to contact you. I do have questions about how to get the most out of the DC. Thank you.