SimAudio Moon - Impossible to get a hold of for support?


I am thinking about investing some serious money into buying a Moon Audio 861 amp. It sounds so good! But their support seems to be horrible. I sent a email to them and never got a reply. I called their number in Canada and got a option to 'hit #6 for english' in which I did but I got French. If my amp ever had issues, how would I get a hold of them? They seem unreachable. 

dman777

Showing 4 responses by dekay

Yes, and I called from a landline phone.

Just tried it with my cell and when I entered #9 I heard the words "Paul est mort" softly spoken (just kidding).

I will try it with a cell to see if it makes a difference (not many people have landlines anymore).

 

DeKay