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Shipping Speakers, watch out

Some time back I read a thread concerning shipping companies for speakers good/bad. Just recieved my GMA Europas from Bax Global. This company was the subject of many complaints but also some praise in that earlier thread.
Yes they called me at home several times and kept in touch with me and yes they delivered on time as promised (by sub-
contractor Conway Freight) and yes-------my speakers were damaged on arrival. Thank you Mo Larry or Curly I'm not sure
which.
I inspected the boxes on arrival and the carton damage looked incidental but actually turned out to be a lift or
something jammed into the box through the foam and then breaking off the rear top corner of one speaker.
So here's my point. Open the boxes,( I did) and unpack the speakers or at the very least sign out any, and I mean any
carton damage before you sign off for delivery. Don't assume it's just shipping rash or you may be sorry. I am.
I will report later on these fine speakers. Once I have cooled down and they have broken in (20 hours so far).
abbeydog

Showing 1 response by tonnesen

tonnesen
143 posts
 
This is a preamp, but still, I need to vent - I just shipped an ARC PH3 in the original double box with foam panels between the boxes...via UPS. There was no visible damage to the box but UPS had managed to knock loose a tube and shake loose a wire, they must have dropped it pretty hard.

UPS also misrouted the box, maybe that contributed. I will never use UPS again.
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