One of my first deals here on the gon was for a pair of Talon Raven C speakers to be shipped from Ca. to NY.
One of the speakers was damaged & the crossover became loose.
FedEx sent their claims man to inspect the issue & to make a long story short - I received a refund for the speakers + shipping & was told to keep the speakers.
The damage to the cabinet was very slight & a good friend came over to repair the crossover for free.
Probably the best deal I have ever done here.
Back then (15 yrs.) I had quite a few claims with both FedEx & UPS & got to know the claims guys by their first name.
One of the speakers was damaged & the crossover became loose.
FedEx sent their claims man to inspect the issue & to make a long story short - I received a refund for the speakers + shipping & was told to keep the speakers.
The damage to the cabinet was very slight & a good friend came over to repair the crossover for free.
Probably the best deal I have ever done here.
Back then (15 yrs.) I had quite a few claims with both FedEx & UPS & got to know the claims guys by their first name.