If you look closely, you will see that the stated policies are intended to protect the buyer. One could view this as odd, in the sense that AG's revenue stream comes from the seller.
IMO, it pays for both parties in a transaction and to be up front and honest...and explore the options from both points of view with the intention of protecting both parties, before the transaction.
Yes, many sellers have had horror stories, but the largest majority of those are dealing with UPS. The boys and girls in brown can be amazingly destructive.
IMO, if a buyer wants 'retail protection', then it seems to me that it is reasonable for the buyer to expect to pay the shipping costs for a service that actually has a reasonable reputation for both safe delivery and handling claims. The interests of the seller have just as much merit as the interests of the buyer.
For a seller to 'honor the AG policy'...great...offer this with Fed Ex Air, Bax, USPS Priority Mail..and others. If the buyer insists on the cheapest (read UPS or Fed Ex Ground), both parties need to be adult and make a decision prior to shipping.
I know from experience...UPS claims are a nightmare. And yes, I REFUNDED the buyer LONG before seeing anything from UPS. UPS uniforms are not the only thing that is brown.
IMO, it pays for both parties in a transaction and to be up front and honest...and explore the options from both points of view with the intention of protecting both parties, before the transaction.
Yes, many sellers have had horror stories, but the largest majority of those are dealing with UPS. The boys and girls in brown can be amazingly destructive.
IMO, if a buyer wants 'retail protection', then it seems to me that it is reasonable for the buyer to expect to pay the shipping costs for a service that actually has a reasonable reputation for both safe delivery and handling claims. The interests of the seller have just as much merit as the interests of the buyer.
For a seller to 'honor the AG policy'...great...offer this with Fed Ex Air, Bax, USPS Priority Mail..and others. If the buyer insists on the cheapest (read UPS or Fed Ex Ground), both parties need to be adult and make a decision prior to shipping.
I know from experience...UPS claims are a nightmare. And yes, I REFUNDED the buyer LONG before seeing anything from UPS. UPS uniforms are not the only thing that is brown.