Shipping damage becoming a real issue


With several items ordered new in the last couple of months, that were delivered damaged, I wondered if the Audiogon community was seeing the same type of thing, i.e. irresponsible shipping services and more damage with the items you ship. I realize that in the future we may all have to hand deliver gear to buyers when selling or to pick up gear in person from dealers when ordering new. Any thoughts?
ghanson

Showing 1 response by jafreeman

Nothing is safe--your carton will be thrown, gaff hooked, dropped, rolled, booted, gored--a heavy-duty outer box containing the factory carton is mandatory and should be insisted upon. A box that was new when sent arrives looking like it's 20 years old--filthy, mashed corners, torn, gouged--there is no excuse for this from a shipping service. The seller should be spending $20-50 on cartons, styrofoam and tape.
I wish someone would start a white-glove courier service, where orders are collected from a metro area and driven to another metro area. Sellers and buyers would have to converge at certain points--it would take much longer and would be expensive, but safe. Otherwise, sellers and buyers could each agree to drive 100-200 miles to meet, making regional transactions, or a long road trip would be alright for a large purchase.