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Severe short term audio distortion when watching Netflix

Hi all , I can't find a reason for this anywhere - so posting as widely as possible

My Setup

New Win 10 PC with Matrix Element H USB card - Sablon 2020 cable to May KTE DAC - handmade Silver XLR's to Hegel H390 to Dynaudio Heritage Specials

For the last 12 nights, while watching Netflix or Youtube - the audio is swamped by severe high pitched distortion for 3-4 seconds , then all returns to normal

This only happens once per night - between 7 -10PM. Only once, never during the day and only for 3-4 seconds - all was good for more than the last 12 months with this current setup

I have contacted my internet provider - all is good from their end - have checked with a speed test as soon as distortion starts and speed is normal

I have replaced the Ethernet cable

I have uninstalled and reinstalled the Holo Audio driver for my MAY KTE DAC - on a suggestion from Microsoft Support

I have rebooted  PC several times and switched off May DAC and unplugged power cord for 30 seconds

Any ideas or suggestions appreciated

Michael

 

128x128michaelparin
michaelparin's avatar
michaelparin OP
11 posts
 

Thanks Gregdude - But again, the computer is running and I'm watching something online - either you tube or Netflix most of the day and night ( I'm retired and lazy !)

Why did it only start 12 nights ago and how do I identify and isolate that burst of Data?

 

michaelparin's avatar
michaelparin OP
11 posts
 

It just happened again at 8:10PM

I had  task manager window opened on processes and nothing spiked, not even 1%

I'm ready to pull my hair out 

What the hell can it be????

 

thomasroberts's avatar
thomasroberts
1 posts
 

I would bet your power company is simply switching feeds. JMHO

barts's avatar
barts
713 posts
 

Well as far out as this seems it could be the datalink to satellites being switched, most everything bounces off satellites these days.

At any rate, I'd bet it is something completely external to your system.

Do you live near any heavy industry?

Regards,

barts

barts's avatar
barts
713 posts
 

Check with NASA for sunspot activity...not joking.

My Samsung TV with cable and ethernet feed was going all digital artifacts once a

night for a while.  I bitched to the cable company and they knew about it and also knew there was nothing they could do because it was sunspot activity messing with the satellite link.

Regards,

barts

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