I have had similar experiences. As had been previously mentioned, we are interacting with people that we do not know and they may or may not have the same ideas of acceptable behavior. I am suprised that we do not have more posts regarding bad deal/poor communication issues. I have yet to have a terrible transaction. I have received the goods as they have been described and I have sent the goods as they have been described. I like to think that we are an honest lot. I can accept some poor communication as long as the final transaction is smooth.
Drew
Drew