Seller Unresponsive after payment.


Hi,

I just bought a DAC https://www.audiogon.com/listings/lisb6ae1-space-tech-laboratory-da-512dsd-2-da-converters?show_listing=true from @madavid0 last Sept.14 and have paid through Paypal once I commited the buy option of the listing. He only responded once after one week of no communication and said item will be ship that week because he said he was out of town. I understood that and it is almost two weeks after and no replies on my messages.


How do I go about it? And what kind of feedback do I give for other potential buyers to be aware of what kind of a seller he is.

128x128paopawdecarabao

Showing 5 responses by paopawdecarabao

That would be my plan this week if he still hasn’t shipped the item. Do I leave a negative feedback or neutral explaining how the seller is? Which would be more appropriate?

Yes I always pay goods and services for every transactions that I do. That is why I’m slightly patient with the seller. He still hasn’t replied yet to my agon messages, phone call or imessage. No tracking as well either here or on paypal. I was kind of busy as well last couple of weeks because I reviewing for my board exams and don't want to worry about this too much and just took it last monday and passed. Now I, can address the issue and hopefully seller still can ship and reply if not will dispute it this week.

Update this morning when I contacted Tammy from Agon support and mentioned tried calling or messaging the seller first then I replied back no replies then Tammy intervened and copied the Seller from our conversation and asking about the status. Within an hour seller replied telling about his situation he was out of the country at the moment. We will see as he said and promised that one way or another he will ship the item and will give a partial refund when he comes back in a week. 
 

I’m not really familiar with the DAC as it is not common in the marketplace and from his recent feedback and history he has a good reputation so I am giving him a benefit of a doubt. I can always dispute it from Paypal worse comes to worst.


 

After a month of wait, seller shipped it last friday and refunded me 50% off the price so it becomes a $300 Dac. I haven’t tried and setup it yet still waiting for my cables to arrive tomorrow. Will get back tomorrow if it works and how it sounds.