Seller Silence


On two occasions during the past month I have posted a question to a seller about whether the item still has a manufacturers warranty. One selling an Aurender N20 and the other a JVC NZ700 projector. Neither has responded even though it has been a few weeks.

There should be a way to leave seller feedback before a sale to inform potential buyers of this issue.

proacman

Showing 2 responses by proacman

For those that commented that warranties do not typically travel with the unit, some stores (both items were being offered by brick and mortar stores) offer a warranty. I bought a number of used Pass units from Reno Hifi (may they rest in peace) and each one came with a warranty.

But this has nothing to do with the issue at hand. A seller that posts items and then ignores correspondence should not be met with excuses. And law suits? Come on. A bad review after a purchase is not immune from those either. 

Count to 5. That is how long it would take for a seller to respond, even if the response is no. It may just be an indication of rudeness but it also may be a warning sign that dealing with this seller if something goes wrong would be very frustrating. That is why I think there should be a way to allow pre-sale comments.