I have to agree with what bdp24 said. You can't expect a seller to be as fast as Amazon. People have other priorities in life. I can't believe that due to the OP not hearing back from a seller in 12 hours you are ready to escalate. If it isn't a pro seller I'll give the person 2 business days before I inquire. If it is a pro seller I'll give them 1 business day.
Seller has not contacted yet. How long should I wait...
I bought an item (auction) approximately 12 hours ago from a member here who's currently has no transactions and no feedback. Seller has not contacted me yet regarding the transaction. I sent a message through Audiogon at time of purchase and also sent an email about 12 hours after the transaction. How long should I wait until I contact the staff here? Or what other steps are to be taken if they do not respond in a day or two?