Seller asked for PayPal fees after the sale. Should I pay them or not?


I recently purchased an item and after accepting my offer the seller asked for PayPal fees (3%). I checked the listing and nothing was listed in the ad about my paying the fees.  I have already payed half the fee but I'm not sure if I should have paid the full amount. Changing the deal after accepting the offer feels wrong to me. Looking for guidance.
fgleason

Showing 1 response by russmaleartist

I have both sold and bought on Ebay for years. It is the seller's responsibility to have all expectations of the buyer's payment included their ad.

The fees are actually the responsibility of the seller, and the seller should include anything they expect to recoup in the price and the shipping fees -- including any tax. If it is a foreign seller, they the buyer has a responsibility to pay any fees necessary for satisfying customs, etc., but I think this also needs to be explicitly explained and plainly documented within the ad. In my ads, I plainly have all that I expect with regard to the buyer's responsibility right in the ad itself. This will eliminate misunderstandings and hard feelings.

This also includes any fees that are charged to PayPal if that is being used. If Ebay or PayPal held you responsible for those fees . . . you would be charged directly by them. If you have already paid half . . . you paid too much because they are not your responsibility.

If this cannot be settled -- contact Ebay customer service and allow them to arbitrate.  Hope this helps.
http://ocsnext.ebay.com/ocs/cusr?query=597