2. misc-audio
  3. 136247-111886

Schiit not shipping

Anybody else only receiving lip service instead of customer service from Schiit Audio? In March I ordered three products and today May 28th they say they have no idea when any might ship, saying the Freya production is stopped. Back order dates have come and gone without any explanation or contact. 
jimofmaine

Showing 3 responses by pesky_wabbit

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pesky_wabbit
1,183 posts
 
How old are you?
pesky_wabbit's avatar
pesky_wabbit
1,183 posts
 
Based on past experience I would be very wary of sending a company any money until it is demonstrated that existing backlogs have been cleared and new orders are being delivered in a timely manner.

Caveat emptor.
pesky_wabbit's avatar
pesky_wabbit
1,183 posts
 
Your faith in human nature is heartwarming, if somewhat misplaced.

I feel that a sense of ownership and brand loyalty is clouding objectivity and clear thinking with respect to this issue. Making excuses for a companies‘ poor performance is their responsibility, not yours.
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