As to their business name and operational preferences, gdhal, that's the thing about audio. There are a 1000 other brands to select, nobody is forcing you to buy anything from anyone.
I took a chance on Schiit, ordering a Mani and a Modi Uber on their website. I don't need to talk to anyone. I prefer not to buy B stock with all of the abuse and nonsense some equipment goes through before a return.
Anyway, I liked them both so much I began to think I should have ordered a Bifrost. I ordered one a week outside of the return window, then emailed Schiit asking if they would accept a refund on the Modi. They said yes in 8 minutes. Then when I got the refund, I noticed that they had waived the restocking fee.
Plus the Bifrost Multibit is jaw dropping. They are a business with a small employee base. That means they don't have to jack up the prices to pay for someone to answer the phone, talking for hours with someone who can't figure out how to connect something. That persons has to write an email which takes much less time to answer.
But again, if you don't like it, simply shop elsewhere.
I took a chance on Schiit, ordering a Mani and a Modi Uber on their website. I don't need to talk to anyone. I prefer not to buy B stock with all of the abuse and nonsense some equipment goes through before a return.
Anyway, I liked them both so much I began to think I should have ordered a Bifrost. I ordered one a week outside of the return window, then emailed Schiit asking if they would accept a refund on the Modi. They said yes in 8 minutes. Then when I got the refund, I noticed that they had waived the restocking fee.
Plus the Bifrost Multibit is jaw dropping. They are a business with a small employee base. That means they don't have to jack up the prices to pay for someone to answer the phone, talking for hours with someone who can't figure out how to connect something. That persons has to write an email which takes much less time to answer.
But again, if you don't like it, simply shop elsewhere.