I sold my Freya plus and shipped it to the guy and he's called and said it's making a crackling noise? Sounds like it's coming from the tubes. Anyone have experience this? Does it in all three modes! The stepped attenuator isn't the problem he says.
I should've mentioned also from now on if and when I sell any tube gear the tubes are free and not warranted, there just a bonus item. I'm probably gonna have to buy him some more tubes.
Does schiit warranty there gear to the next buyer? Five year warranty and only 2 years old?
The buyer has sent a video of the crackling noise and now says that's gone. Now the volume is making a noise. I've offered to refund him but he wants to send it schiit for repair. I just wonder if the delivery man dropped the box although it hadn't any damage.
I thought the freya was an amazing piece of gear for the money, you couldn't find a used one in the world at that time 2 years ago, now there are quite a few pre owned for sale.
The buyer wants to keep it, I've offered to send him a refund twice! He's contacted the factory is all I know. They said to try new tubes. I think he's perturbed I sent out an untested unit, It played just fine a year ago. I should've plugged it in and made sure it was working. I even doubled the package for safer shipping. Like I say I won't guarantee a tube anymore on a sale of a unit. I'll have to make a restitution of some sort.
I took it back. Got it today. When you turn the volume it makes a noise, it's supposed to make this noise. Tubes are fine. Maybe the buyer wanted to try one out before purchasing one and He had an out because I didn't know he was moving the volume and he assumed it was bad and I didn't ask. Now the remote doesn't work the volume though. Im the fool.
It seems as though the remote does work, I have to be pointed directly at the little light on right. The buyer claims he wasn't turning the volume when It was making the same noise as when the volume is changed, a flaky buyer! I recon he just didn't like the freya and had a way out. I'll continue to test it.
I put a new bat in the remote and it works great now. I re listed it, had an offer, someone else bought it then immediately canceled the purchase, I couldn't accept the other offer cause technically it's sold, Can't respond to offer either, or person! This is a Preamp from hell. But it works.
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