2. home-theater
  3. 1179705461

Samsung TV quality

My brother is looking at buying a new TV and he looked at a Samsung HTP5054 (50" Plasma, 720P) at CC that he liked, although I speculate it is more than he can pay right now. He also knows someone at a local ABC Wharehouse that warned him against Samsung stating a number of returns with issues. I am curious if others agree or disagree with this thought about Samsung.

(A friend highly recommends the Vizio P50HDTV (50" Plasma, 720P); this TV has been around awhile but seems to have always been well received and it can be purchased locally for around $1300. My brother said the Samsung had a better picture but there is also quite a price difference between them.)
brianmgrarcom
bruceomega
118 posts
 
I also have an HL-S7178W that has been ISF calibrated. PQ was very good out of the box, but is stunning after ISF calibration. The PQ, screen size, features, and cost are hard to beat.

I went with Samsung for this new set based on past experience (this is my third Samsung DLP), and comments from ISF calibrators at avs forum that it provides the most accurate picture after calibration.

I got an extended warranty for the first two sets, and used them once for a bulb replacement, but did not get the EW on the 71" set.

Thanks
Bruce
bobcel
6 posts
 
Just another note on warranty. I did not go through a B & M to buy my 7178. The cost savings compared to any local store by far made an extended warranty a no brainer. I am in general not an advocate for extended warranties, but with a big electronic purchase....thats a different animal...IMHO
wpduck
2 posts
 
I have last years Samsung 50" plasma model (HP-S5053). It is excellent... the picture is superb and I have had no problems with it since I bought it last November. I have heard and would hope this years model (the 5054 your brother is looking at) is as good as or better than last years.

There have been some reports of problems, but almost all modern HDTV brands/models seem to have a consistent problem. The key as previously mentioned is that a problem usually shows up soon after purchase. If your brother buys from a local store such as CC they have a simple no questions asked return policy (within 30 days I believe).

I did a lot of research and visual comparisions and I firmly believe that in general the Samsung plasma HDTVs are a top quality line! Best of luck and have a great day!
ttowntony
145 posts
 
I sell the Samsungs here in Oklahoma and feel they are outstanding values and have excellent picture qualities.

As with any TV you can have issues. With every issue I've ever had with a Samsung TV, the customer support and service has been excellent. Never had a problem getting a Samsung serviced, but admit local service centers can differ.
miner42
709 posts
 
Whatever your brother does steer him away from Mitsubishi - bad quality and terrible customer support. I know personally. No time for details.
More to discover