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ROON NUCLEUS+ KEEPS CRASHING

Hello,  My Roon Nucleus+ is hardwired with cat 8 from my Verizon Modem.  I am then hardwired to two Roon endpoints.
I use a separate linear power supply for the Nucleus set to output 19v.
There is an internal hard drive installed and NAS connected.
Everything sounds great.

But my Nucleus+ is crashing now two or three times a day (becomes non responsive and my remotes can not find it.

I have tried rebooting the remotes, the endpoints and the router with no effect.

I must power off and back on the Nucleus for it to be ready and seen again.

Any help or thoughts appreciated!
fastfreight

Showing 1 response by g9taylor

g9taylor
32 posts
 
I've had a similar problem, though not nearly as frequently as you described.  My iPad is unable to connect and I end up rebooting my Nucleus.  Looking at the Roon blog and emailing them indicates the issues is likely to do with DNS.  Some dynamic ip allocation systems don't seem to play well with the Nucleus.  One approach is to assign a static IP.  I haven't done this for other reasons and my problem isn't as frequent as yours.  Take a look at the Roon blog and/or send them a question.  It can be resolved.

Hope that helps,
Guy
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