Thank you, the problem with shipping the Zuess back and forth is that it weighs over 200lbs without the packing and pallet. It cost me over $400.00 in freight alone to send it last time then their upgrade charges were on top of that. I agree that they have an awesome crew up there and they really tried to figure it out but couldn't duplicate it. They are a very nice bunch indeed. Next time I'm going with the mono blocks. I'm looking for ideas so I can try to have it looked at locally. I appreciate your response.