Right match

Yes they try to troubleshoot over the phone they told to give it more hours and should fixed tge issue. But I'm hopping they are winning time in case of a return 

Lose the TT for now. Try another source. A tuner or CD player, anything. (Or maybe you've already done this)You would know right away if it's bad. I've bought two brand new pieces of gear and both were doa. It's just a minor inconvenience waiting on the new shipment. 

I haven't use the TTyet just the cd I know is only 6 hours abdvwas told that it will improve after 50 hours bit they probably winning time in case of a return but I see with few more hours the outcome 

I'm going to give it a chance and play it around 60 hours to see only have 6

Usually this stuff goes from great to better.
Not from woeful to great.

And some of the “great to better” may also be psychological.
Most of the time I find it sounds a bit different when I swap gear in, but I am never sure if it really sounds different, or if I just want it to.
At best, it has been subtle.

Maybe some gear would be only be good to great, but seldom woeful to great.

Something is jacked up.
I usually start with this: 

It should be pretty good just from an iPhone or iPad. It should not sound unlistenable, and provides a decent way to test out the inputs without ground loops.

Thks for you advise my friend