Hello Motdathird,
Judging by what you have said so far, My opinion would be you have a dead spot towards the bottom of the volume control on the preamp(minimum volume).
I could not swear to this without actually having the unit(s) in front of me.
There are other common possibilities(faulty speaker relays in amp, or muting relays in preamp if used in either),but the more common of them is the volume potentiometer.
As long as the system works well at listening levels that suit you, and you don't hear any distortion this should not be a problem.
If the system exhibits any distortion, or causes static. or over-excursion of the speakers it would be a good idea to have it professionally checked out(start with the preamp, then the amp).
Good Luck, I hope this helps.
AK