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Richard Gray Power Conditioner/UPS Maintenance. Model RGPC 400 Pro

My unit was hit with a major power surge induced by lightning storm.  I need to learn how to reset the circuit breaker and I need to buy a new battery pack for it.  The company got bought out so they are giving nonexistant customer support while milking the sales.  Any advice here regarding availability of battery packs?  Any advice regarding location of circuit breaker so I can reset it?  Feeddback greatly appreciated!
nouveau920

Showing 7 responses by jafant

jafant's avatar
jafant
20,154 posts
 
TY- nouveau920
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jafant
20,154 posts
 
An update- nouveau920 ?
jafant's avatar
jafant
20,154 posts
 
Keep me posted- nouveau920
jafant's avatar
jafant
20,154 posts
 
Right On!

mine does not have a circuit breaker nor battery (unless it is internal).
jafant's avatar
jafant
20,154 posts
 
Where are you w/ this issue- nouveau920?
jafant's avatar
jafant
20,154 posts
 
I wish I could tell you- nouveau920.

hopefully the other owners here will be able to chime in. In all of my years of ownership, I have never had any problem/issue w/ my conditioner.

My dealer/retailer is no longer in business, otherwise, I will contact those guys and post your query.  Very odd for RGPC to sell?

Another thought-
start calling other RGPC dealers/retailers or send an email asking the same query.  Someone w/ the answer will respond to you.  Keep me posted.


jafant's avatar
jafant
20,154 posts
 
Hello nouveau920-

I use RGPC 400 Pro conditioner for over 10 years now.
I have not read about a buy-out? Whom bought the company?

The same happened to Running Springs a few years ago.
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