Repair for a Hegel?


The volume shoots up on it's (Hegel H200) own, and if I don't hit the mute within a second my speakers would be blown. I contacted Hegel and they said their authorized dealer has changed and they referred me to a place where the reviews were pretty spotty.  I know it's a long shot, but thought I would ask for feedback anyway. Thanks
dharmaman

Showing 1 response by fred_s

@dharmaman
I had a Hegel H20 amp repaired under warranty by Pyramid Audio in Austin TX about 8 months ago. I am very happy with the repair and the service. The Hegel factory requires the selling dealer to set up the repair. I shipped the amp directly to Pyramid and it was returned directly to me but my dealer willingly made all of the arrangements. IIRC, one of the circuit boards was replaced. I'm in NJ and my dealer was in PA.
Regards, Fred