REGA, Still in Business?

I have contacted several Rega dealers, USA, Singapore, England, but I guess it's too much trouble to send me a ball bearing for my spindle.

You would think a Company like Rega would have a system in place to answer emails.

I'm sorry I bought their product and discourage anyone out there and to think twice before supporting a company that does not have the courtesy to answer multiple emails.

"I'm not trying to be a jerk...."

Your doing a good job. Go read the thread.

I sent Rega service numerous emails.
They have an email address listed on their site for Rega service in case you didn't know.
Why do they have a published email address but nobody to respond?
Professsional? Polite? You tell me.

I also sent several emails to Rega dealers in England, Singapore, Taiwan and the USA.
We do not have a Rega dealer in my Country.
I did get hold of Sound Organization finally answered and they are helping out now.
Good people there.

Like I said, if you are depending on Rega company to answer emails. Forget it.
Go with another brand and avoid the hassle, I will.

I like to slap em down when they do a lousy job.

An the other hand, when someone perfoms a super service I like to let folks know.
Below is an email from cornflake.co.uk

Dear Jeff

Sorry for he delay in geting back to you.

We have a ball bearing here for your Rega Planar 25 turntable & will
post it to you for free of charge if you would kindly send us your
postal address by return.

Best regards

Andy Wheatley

cornflake.co.uk

GREAT!