Receiver shuts down after a message


I have a Sony STR DA2000ES that I bought used a couple weeks ago. Yesterday when I was wiring up the center speaker for the first time, I neglected to turn off the receiver. I heard a pop when I put the wire in the terminal and the receiver shut off. When I power it up, 'protector' flashes and then 'message 11' flashes and it shuts off. I've checked for any stray speaker wire and also have disconnected all speakers and inputs and left the machine unplugged over night. The receiver will still not power up normally. Is there anything I can try before having to take it to the shop?

Thanks
marathon_mike

Showing 6 responses by marathon_mike

Any tips on where to look for the fuse(s)? I took the shell off but did not see any fuses in easy to see locations.

Thanks.
I tried the 'enter to clear' process but after the 'memory clearing' message displays, it still flashes 'protector' then 'message 11' and powers off.


I just got off the phone with the tech person at the authorized Sony repair shop and he told me that he thought that the reciever had been dropped and that I needed a replacement board that was around $500. I bought this used ($350)so there is no warranty. Anyone have any suggestions? It doesn't seem to make sense to drop $500 into a repair.
Also to consider....when I took it to the Sony authorized repair shop, the tech said that, looking at four bent connectors on the back, he thought that it been dropped.

However, it did play fine, even with the bent connects, until I tried hooking up the center channel with the power on.

I also talked with a Sony rep who quoted me a flat $225 repair fee if I'd shop it to their Laredo TX repair location. I am thinking about sending it there but feel that they may change their price if they see the bent terminals (and catagorize that as misuse).