I have always assumed, and I believe that it is or should be a fundamental part of the rules of transaction for Audiogon, that the seller is totally responsible for the safe arrival of the shipment. That includes secure packing including double-boxing, full replacement value insurance (which is always mandatory in any posting I run), and of course the courier service itself. For both FedEx and UPS, only the seller/shipper can file a damage claim, though often that will require the full cooperation of the buyer since a visit by a claims representative may be necessary or required. In addition, the buyer should notify the seller of damage issues within 48 hours at most; buyer remorse is not the same as damage. In an attempt to minimize the possibility of any misunderstandings and other potential sources of friction, I will only sell to Audiogon members; and I avoid those with what I consider to be excessive negative feedback (and if there is zero feedback, I always request references).
"will ship at buyer's risk and expense"
Does anyone here on Audiogon actually fall for this?
I've seen ads like this on eBay, now I'm seeing them here. I'd never agree to any deal including this stipulation!
Dealing with the shipping companies is difficult enough.
At least they have one logical rule: The shipper files & follows through on any damage/loss claim.
The seller insures the package, for full value if they're smart/responsible. The seller eats any loss. That's the way it is.
I've seen ads like this on eBay, now I'm seeing them here. I'd never agree to any deal including this stipulation!
Dealing with the shipping companies is difficult enough.
At least they have one logical rule: The shipper files & follows through on any damage/loss claim.
The seller insures the package, for full value if they're smart/responsible. The seller eats any loss. That's the way it is.