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Quad 989 repair - California

Does anyone know if I can have my quad 989 repaired in California, Nevada or Arizona?

I had a pair of Quad 989s shipped from England to Palm Springs a couple of months ago. One of the 989s was fizzing and ticking on arrival.

Insurance has refused to pay out on a nice little get out clause (we won't pay for internal damage unless external damage is also evident). This means shipping the speaker to QSandD is NOT an option (they want $750 for shipping alone, not including repair). I could I'm sure find cheaper shipping options but the possibility of more shipping damage concerns me. So I'm looking for somewhere within driving distance of Palm Springs I can take the 989.

I spoke to True Sound in Northern California and they told me to sell the 989s as they are. Is finding someone to repair my 989 really going to be that difficult? If so then True Sound are probably correct, they aren't worth keeping.
growly

Showing 1 response by bifwynne

bifwynne
2,206 posts
 
HI. At one point, I played with the idea about picking up a pair of Quad electrostatics. But in light of the grief I have read about, not just here but elsewhere, Quads are off the table. While I don't abuse my system, I don't baby it either. I would find it a major PITA to use a SPL meter to make sure I don't overdrive the speakers.

Btw, I used to own a pair of Infinity 2000a electrostatics (tweeters only) back in the 70s. What a nuisance. I think their power handing capability was a "max-Q" of 35 watts per channel. And yes, I blew the tweeter panels.

I wonder if the ESL 63s have a better build quality and are more reliable. My recollection of Quad "back in the day" was that you had to be careful not to overdrive them or else snap, crackle and pop.

Sorry for your troubles.
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