Seems like some folks have issue with their streaming manufacturer. Ask them if a specific product is ready to work with Qobuz Connect. The streaming sound I get with Qobuz Connect is the best to date in my system and for the first time outcompetes wired connection to my M1 MacBook Air. Did some head to head versus HQPlayer 5 and that was revelatory as to how good Qobuz Connect sounds. YMMV