Ribit, it's the part of the Quintet and Duet where the AC cord plugs. You remove a screw on the bottom and it pulls out. I don't know if the module has a name or reference no. I called PS about the issue awhile back and this is what they sent. It has a wider latitude of voltage tolerance before it shuts down.
PS Audio Quintet shut off
Has anyone had problems with a PS Audio Quintet or Duet shutting off and then coming back on? The blue light will be flashing and then it will eventually shut off. It comes back on in less than a minute and this will happen again...maybe in another hour, maybe 2. Per PS Audio, this will happen when the voltage varies enough. Not a surge but an increase that lasts longer than a split second.
I've gotten the module from PS Audio that is more tolerant of voltage change (80v-130v) but it still happens. I've asked my electric company to put a monitor on it so they can see the fluctuations but they act like they don't know what I am talking about. Any suggestions?
I've gotten the module from PS Audio that is more tolerant of voltage change (80v-130v) but it still happens. I've asked my electric company to put a monitor on it so they can see the fluctuations but they act like they don't know what I am talking about. Any suggestions?
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